Ask us anything
Have any questions? We're here to assist you
Getting Started
Welcome to our help center where you can find the answers to anything you need about Hifi Farms, this website, and our services.
Find common answers to our most Frequently Asked Questions
General questions? Contact us by Leaving a message below.
View our Return & Refund Policy
Manage your account, and order status
Shipping Policy, and tracking of orders
Rewards Program
- Rewards Program
Other Questions
Here are some quick answers to some of the most common questions customers ask. Find what you’re looking for here or reach out to us at support@hififarms.com or call us at 888.420.4434
How do I change my account email?
Simply log in to your account here, Click on the account details tab and you will be directed to your account info page where you can change your email and password if you like.
What should I do if my payments fails?
First, check your card or check with your bank to make sure funds are available. If there is no problem there please contact us at support@hififarms.com to assist you.
How do I check order status?
Upon purchase, you will receive an email receipt that contains a tracking link. You can also log in to your account here to check your order status or contact customer support at support@hififarms.com.
How to become a reseller?
Here at Hifi Farms, we offer the best wholesale prices to resellers. For more reseller and wholesale information, visit our wholesale page here where you can also fill out an application form.
How do I apply coupon?
Applying a coupon code is easy with Hifi Farms. Simply place your order and apply your coupon code during your checkout in the “coupon code” section and verify that the discount was applied.
Can't find any answer you're looking for?
Feel free to leave a message