Refund & Return Policy

Favicon We reserve the right to refuse returns. That being said, The Hifi Farm’s ethos is founded on ensuring that we provide the best products and services to our customers and consumers. We go above and beyond to ensure the safety and efficacy of the things we sell and to ensure transparency and accurate expectations are set with our products prior to purchase.

Favicon We understand that in spite of all this, there are variables that could impact your satisfaction with the purchase so we offer exchanges and returns to help out. We reserve the right to refuse refunds to avoid exploitation of our policy although nearly all unopened items returned within 5 days of receipt (undamaged on the customer’s part) would qualify.

Favicon In instances where there was an error on our part, we will always make it right and issue either a full return or credit to ensure the best experience with our company.

NEED HELP ?

Contact us here for questions related to refunds and returns.

REFUND/RETURN REQUEST FORM